ABOUT US
who we are
Your Expert Freight Brokerage Solution
At Kheiron Logistics our mission is to provide an exception customer experience for our shippers and carriers by taking proactive and preventative measures to ensure that the freight that is entrusted to our Team is delivered on time, and without claims. We believe that Industry knowledge, transparency, 2-way communication and a network of quality carriers are essential to becoming a leader in the Freight Brokerage Industry. We Provide Insightful Solutions for your Logistics Needs.
Exceptional customer
service and value you can
count on
Our Team
Follow-through is key and we deliver on your expectations
Our Dedicated team members are experts in providing exception customer service, they are problem solvers and are always driven to provide solutions for your logistics needs. Logistics Experience coupled with Industry-Specific Knowledge are just a couple ways we provide peace of mind to our customers. As demand for freight transportation continues to grow in the U.S. our team at Kheiron Logistics continues to seek better solutions for your Shipping needs, without sacrificing safety.
Our Success is Built on our ability to establish trust with our Customers, Carriers, Partners and Employees. Follow-through is key and we deliver on your expectations. Our team is available to assist during our extended office hours by phone, text messaging and email. We believe a dedicated account manager that is fully versed in your companies operations will add enormous value to your company. However; we don’t stop there, we give you additional peace of mind by knowing that all of our team members are empowered to answer your question, and provide solutions for your transportation needs so that you can focus on growing your business.
Meet Our Founder
To become an industry leader, we need leadership that believes in creating a company culture that prioritizes providing exceptional customer service. Barbara Franklin has personal experience in every department from sales to invoicing, and oversees operational and personnel growth. Maintaining a customer centric environment allows our team to build bonds with our customers and develop strong roots in the communities we serve.
Barbara has an extensive background in customer service, financial management, and account management that she gained from her work at the County of Santa Clara, in California.
As a founding member of Kheiron Logistics she seeks to build and develop lasting relationships with companies in her community built on a foundation of transparency, good communication, reliability and accountability. Her commitment to customers and drive for continuous improvement are imparted throughout the company and quickly becomes evident to our team and customers alike.
Values
What sets us apart from other Freight Brokers are our company culture and values. We believe in having a team of reliable, accountable, and knowledgeable agents that work together to solve your transportation needs. Our team collaborates with each other with the ultimate goal of providing the best customer experience from pick-up to drop-off. Building Relationships with our customers doesn’t stop once we get a sale, we see this as the beginning of our business relationship, and we will strive to meet all of your logistics needs as your business demands change.
We believe that so many industries have lost the customer interaction, customer experience and accountability to their customers in the past 5 years unfortunately this is even more prevalent in the logistics industry. Through every interaction with our customers, we will strive to break this trend and bring a sense of connectedness into the freight brokerage industry. Let us demonstrate first hand why we are different from the competition.
Our Values reflect who we are, guide our team and they become evident to our customers through every interaction.
- Integrity
- Reliability and Accountability
- Customer Commitment
- Innovation
- Persistence
- Transparency
- Trust
- Teamwork
- Continuos Improvement